Category Archives: People

The Truth in 2020 – Part 2

The Truth in 2020 - Part 2 For leadership to unite behind a vision, there must be something personal in it for everyone. I’d take a bullet for you. That’s what members of the Secret Service’s presidential detail are thinking every moment they’re with their proctectee – POTUS. No matter their feelings about the person…
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The Truth in 2020 – Part 1

The Truth in 2020 - Part 1 Actors call it breaking the fourth wall. The act of looking right at the audience and letting them in on the joke. Ferris Buehler broke it when he looked right at you from the screen and smiled after fooling his Principal yet again. And you smiled right along…
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Sure hope you’ve got people like Skeeter in your business.

Be thankful for the people like Skeeter in your business. It's worth the effort to find the people in your organization who best represent your core values - wherever they are. Meet Skeeter from Holiday Inn Express Paducah West, in Paducah, KY. Yep, Skeeter – that’s her name. Sure, it's not as unique as "Dave" but…
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The Silent Idea Killer.

The silent idea killer. Nothing stimulates the discussion of great ideas quite like an open mind. It's Friday afternoon at the weekly leadership team meeting, and the CEO is holding court as usual. Issues are presented. But also as usual, the issues that are discussed are initiated and directed by the CEO. Discussion as it…
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Core Values – No Compromises

The EOS® process suggests that your core values are non-negotiable. They are a tangible key to health and performance. Here's a story that shows why. Did you know it's harder to get a Chick-fil-A franchise than it is to get into Harvard? Less than 1 percent of Chick-fil-A franchise applicants who make it past the…
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Why Do People Do What They Do?

I just finished reading Misbehaving, written by one of the pioneers of behavioral economics, Richard Thaler. The book contains many great stories about how people and markets behave in the strangest ways. Like, People will gamble more, even if the stakes are higher, just for a chance to break even.People will take money out of their…
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